FAQ (Frequently Asked Questions)
1. Why does it take so long to complete my order?
Many health plans have made it more difficult to qualify for power mobility. The requirements to qualify are more complex and the authorization process by health plans is more time consuming.
Unfortunately, about 65% of delays are out of our control.
2. Why should I choose to work with Med One?
Fast. As a mid-size provider, we provide some of the best turnaround times. We measure our outcomes and are constantly improving upon our processes to complete your orders more efficiently.
Professional. The process to navigate a mobility order through your health plan is complex. Our customer service team understands the guidelines necessary to complete your order.